Privacy Policy

Agata Heese ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

We collect the following types of information:

• Contact Information: Name, email address, phone number when you submit a contact form or book an appointment
• Analytics Data: We use Vercel Analytics to collect anonymous usage data to improve our website
• Cookies: We use cookies for analytics purposes only

We use your personal information to:

• Respond to your inquiries and appointment requests
• Provide therapy services
• Improve our website and services
• Comply with legal obligations

Under GDPR, we process your personal data based on:

• Consent: You have given explicit consent for us to process your data
• Legitimate Interest: Processing is necessary for our legitimate business interests
• Contract: Processing is necessary to fulfill our service agreement with you

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise these rights, please contact us at info@agataheesecranio.com

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We use cookies for analytics purposes only. You can control cookie preferences through your browser settings or our cookie consent banner.

We use the following third-party services:

• Vercel Analytics: For anonymous website analytics
• WhatsApp: For communication (subject to WhatsApp's privacy policy)

For any questions about this Privacy Policy or to exercise your rights, please contact:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.